IT Services cover a wide spectrum of fields. We do IT support for small and medium business. If you need a help desk for your employees, we're available. We can fix typical issues with computer equipment, things like laptop repair, hard drive recovery and related services.
Types of IT Services
Here are some popular types of computer technology services we offer.
Managed IT Service
Many IT service providers that work with small businesses are called managed service providers. This can actually encompass a variety of specifics, but allows the business to service the company’s network on an ongoing basis at a regular rate. It is often less costly for companies over time, since it can prevent expensive problems from forming in the first place.
On Demand IT
Another option many of our clients take is services on demand. Instead of a regular monthly fee, you'll simply pay for each individual service when needed.
We offer preliminary network setup to get your systems up and running in a secure and optimal way. This is available as a stand alone service or within a managed contract.
Cybersecurity is a major concern for all businesses. So evaluating and responding to potential threats is a popular service for us. This is a service we provide for our managed clients. We also offer individual services for security such as: Virus/Malware cleanup and prevention, Intrusion Detection, Active Directory setup and management, Wireless Network Security, CCTV management and control, and many other IT Security related services.
This category includes any type of IT service that is delivered over the internet or a dedicated cloud network. So a cloud platform or SaaS (Software as a Service) offering would fall into this category. We can help move client data and services to the cloud. This includes, but not limited to, email server migration, data migration, azure active directory, web hosting, accounting, and other cloud related sesrvices.
Every industry relies on some sort of software. If you're a designer, it could be CAD or Photoshop. If your in construction, maybe it's Planswift. Every dentist I've met uses Dentrix. Architects rely on AutoCAD and DataCAD. Whether is CRM software like Salesforce and ACT! or Accounting software like Quickbooks. We can help you set up and manage the applications required to excel in your field.
We can make sure you are HIPPA Compliant and all your data is secure and accessable. If you use the cloud or have a server onsite, or don't know which solution is right for you, we can help. We encourage our clients to abide by the 3-2-1 rule in data storage. Keep at least 3 copies of your data. Store 2 backups on different devices. Store 1 backup offsite. We'll get this set up and managed for all our managed service clients or we can put together a one time setup that the client can monitor.
VoIP stands for Voice over Internet Protocol. Phones that plug into the internet. Services like RingCentral and Google Voice do this on a cloud level and charge a monthly fee. This is offered in our IT Managed services as well as one time setups.
We believe in fixing before replacing. eWaste is bad, and getting worse. Many manufacturers are building devices with obsolition in mind. Most "broken" tech items are fixable and with the slowdown in new features in our devices, the need to replace every year is slowing down. Many times, a couple hundred dollars in repair can put off thousands of dollars in purchases for years.
Sometimes, it happens. You know what we're talking about. Many times, it's not the end of the world. We can help recover your data if you accidently delete something or your drive is damaged. We will then make sure you never lose data again by implenting a 3-2-1 backup strategy.
We're here for those kinds of things. We can help secure your network, optimize your devices and get you disaster proofed. If you need assistance migrating to the cloud, we're here for you. Call us today @ (248) 509-0541